Privacy Policy

Hamilton Helper’s Homecare Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you provide voluntarily through contact forms, service requests, or applications, such as:

• Full name

• Email address

• Phone number

• Address

• Date of birth (if required for care coordination)

• Medical or health information relevant to services

• Payment or billing details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type

• Device information

• Pages visited and time spent on the site

• Cookies or tracking technologies (see Section 8)

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2. How We Use Your Information

We use your information to:

• Provide and manage homecare services

• Process payments or service requests

• Communicate with you regarding care, appointments, or inquiries

• Improve our website and service offerings

• Maintain compliance with legal, professional, and regulatory obligations We will never sell, rent, or trade your personal information.

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3. Sharing Your Information

We may share your information only when necessary:

• With authorized staff and caregivers involved in providing your care

• With third-party service providers (e.g., billing, scheduling, website hosting) who are bound by confidentiality agreements

• When required by law or to comply with government or court orders

• To protect our rights, property, or safety, or that of others.

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